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24/7 AWARD-WINNING SUPPORT

Managed IT Services

Optimize your IT infrastructure and enable your team to perform at their best.

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Proactive Support for Your Team

It may be challenging for any organisation to keep its technology safe, current, and operating at peak efficiency, but you also need to make sure that your employees have the guidance and support they need to be successful. Our fully managed IT service plans provide a prompt and innovative solution to fulfil your IT needs, boost worker happiness, and advance business growth. We provide the technical support, strategic guidance, engineering expertise, and potent technology solutions to transform your company into a secure, cutting-edge, cloud-enabled business. By fusing our state-of-the-art IT platform, QuestTM, with a high-touch support experience, our team aims to give you a cutting-edge client experience that keeps you informed and in control.

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25
Years Of Experience

Customizable Solutions, Robust Security

Co-managed or fully managed service solutions are available, and they may be precisely scaled to fit your company’s requirements.

Whether you’re a small business trying to grow or a mid-market corporation in need of specialised capabilities from a cloud and security-driven IT partner, our team offers a solution that fits your objectives and budget.

Our Managed IT Services can safeguard your employees, devices, and network against security threats while preserving the security and usability of your data and applications with the aid of our Security Operations Centre (SOC) and state-of-the-art security solutions.

Main Advantage

Comprehensive Protection

You may rest easy knowing that your IT infrastructure is continuously inspected to improve efficiency, reduce downtime, prevent security breaches, and protect your priceless data.

Specialized Knowledge

With a wealth of qualifications and continuous training, our staff makes sure your company is always using the newest technology.

Stable Budgeting

You can confidently estimate your IT expenditures with our flexible monthly plans, which guarantee no unforeseen charges.

Accessibility

Enjoy three times the coverage of regular in-house personnel thanks to round-the-clock monitoring and a diversified crew that is always accessible, regardless of employee absences, vacations, or turnover.

Analytics & Oversight

Learn everything there is to know about account activity, resource distribution, incident reporting, asset management, and an overall picture of the IT health of your company.

Service Highlights

We provide high-performance IT services that are intended to give your company an effective, economical, and flexible IT experience.

Holistic Support

Cyber Security

24/7 Live Support Center

Cloud Backup & Data Recovery

Proactive Network Monitoring

Detailed Insights

Strategic IT Guidance

Procurement and Sales Solutions

Holistic Support

Our managed IT service plans include all necessary cloud solutions catered to your company's requirements, as well as administration and support for your employees, their devices, and your network.

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Cyber Security

We are dedicated to safeguarding the most important assets of your company: your personnel and information. Our multi-layered defence approach is intended to ward off ransomware, malware, and phishing attacks.

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24/7 Live Support Center

Our support staff is committed to providing your staff with prompt help while maintaining their productivity and security. For prompt, individualised IT help, get in touch with us through QuestTM, phone, email, or our website.

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Cloud Backup & Data Recovery

Your company depends largely on data, which is always at danger from ransomware, hackers, and human mistake. To ensure prompt recovery from any loss, breach, or error, we shall put the proper data protection procedures in place.

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Proactive Network Monitoring

You can relax knowing that every device connected to your network is constantly watched over and controlled. Our staff makes sure your infrastructure is stable and takes care of possible problems before they affect your productivity or operations.

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Detailed Insights

Keep yourself updated on every facet of our partnership with thorough reporting that includes everything from ticket details and service performance to project updates and billing.

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Strategic IT Guidance

Our Client Success Managers and strategy Advisors will collaborate closely with you throughout the process to create a strategy plan and technology roadmap that complements your company goals . You will have access to a group of professionals committed to assisting you in achieving your long-term goals, from financial forecasts to technological advancements and creative solutions.

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Procurement and Sales Solutions

Our team collaborates with you to get the hardware, software, and IT subscriptions you require to grow your business. Learn from our top industry partners about the advantages of effective inventory control, simplified billing, and competitive pricing.

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MTI Challenge™

Future-Ready Customer Engagement Experience.

Find out more about MTI ChallengeTM, a cutting-edge platform designed to provide an unmatched client experience. Benefit from real-time project updates, rapid access to service data, and strong automation capabilities for activities like onboarding new employees. It is now also available on iOS mobile devices.

Your Easy Tech Support Solution

Your team may easily access self-help tools or ask our professionals for technical support via our platform. We update every interaction in real time so that everyone is aware of our progress. In addition to offering connections to self-help resources for common problems, the streamlined interface may be tailored for your business’s applications to swiftly identify and forward requests to the relevant subject matter expert. Apart from assistance materials, the platform provides a robust dashboard that quickly links staff members to the apps they utilise on a regular basis.

Apart from assistance materials, the platform provides a robust dashboard that quickly links staff members to the apps they utilise on a regular basis.

  • Request Technical Support
  • Quickly Access Ticket Status
  • Access Self-Help and Key Applications
  • Review Project Status
  • Easy Access via Desktop or iOS App
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Robust Automation Solutions

We provide a customised experience for automating employee onboarding and position changes, with direct interfaces with identity management solutions, HR systems, and popular apps, to meet the demands of growing companies. This makes it possible for us to put in place strong workflow automation for account creation, application provisioning, security permit assignment, and starting the process of acquiring the required PCs, software, or peripherals. We may gather data and route enquiries to certain departments, including facilities, marketing, human resources, and any other team engaged in the employment process, in addition to the necessary IT components.

  • Automate Employee Onboarding
  • Streamline Role Transitions
  • Efficiently Offboard Departing Employees
  • Automate Procurement & Licensing

Smart Security Solutions to Safeguard Your Business

Under the direction of our committed staff of cybersecurity specialists, our service packages include strong security choices that give your company a safe and contemporary environment. Our security package, which is based on Microsoft 365 and Entra and includes the best security solutions available, is designed to empower your employees, safeguard your company’s data, and simplify your IT operations. Our cybersecurity team keeps a close eye on your IT infrastructure around-the-clock, guaranteeing thorough supervision, fast threat response, and timely communication to keep your company safe.

  • Endpoint Security for PCs, Macs, and Servers
  • Protection through Microsoft 365 and Azure
  • Cloud Backup and Disaster Recovery Solutions
  • Protection Against Phishing and Spam
  • DNS and Content Filtering Services Dark Web Surveillance
  • Training for Security Awareness
  • Optional 24/7 SOC and SIEM Services
  • Optional Governance, Risk Management, and Compliance Services

Start Your Adventure Today

To begin your journey, get in touch with one of our experienced experts. We’ll support you at every stage as you modernise your IT, achieve your goals, and provide significant commercial outcomes.

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